Refund & Return Policy

Refund & Return Policy
We stand behind the quality of our leather products and offer a hassle-free exchange and return process.

Exchange Policy
We allow exchanges within 14 days of purchase for unused, tagged items with the original receipt. Please note that we do not offer cash refunds.

Eligibility for Return / Exchange

• Item must be unused and in original condition
• Must include original packaging and tags
• Must not be damaged by the customer

Non-Returnable Items

• Used products
• Items damaged after use
• Customized or personalized items

Return / Exchange Process

1. Email us at customercare@tannevo.com
2. Share your order number and issue (attach images if needed)
3. Our team will guide you through the process

Refunds
As per our policy, cash refunds are not offered. Approved cases may be processed as:

• Exchange for another product

Exchanges
We offer exchanges in case of:

• Wrong product delivered
• Size issue
• Defective item

Return Shipping

• Free for defective or incorrect items
• Otherwise, return shipping costs may be borne by the customer