Privacy Policy

Privacy Policy
Last updated: 01/05/2026
This Privacy Policy describes how Tannevo (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://www.tannevo.com (the “Site”) or otherwise communicate with us.

1. Personal Information We Collect
When you visit or interact with our Site, we may collect the following types of personal information:

a. Information You Provide
When you make a purchase or attempt to make a purchase, we collect:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely via third-party providers)

b. Information Collected Automatically
We automatically collect certain information about your device, including:

  • IP address
  • Browser type and device information
  • Pages visited and time spent
  • Cookies and tracking data

c. Order Information
When you make a purchase, we collect:

  • Product details
  • Payment confirmation
  • Shipping and delivery information

2. How We Use Your Information
We use your personal information to:

  • Process and fulfill your orders
  • Communicate with you (order updates, support)
  • Provide customer service
  • Improve our website and services
  • Detect fraud and maintain security
  • Send marketing emails (only if you opt-in)

3. Sharing Your Information
We may share your information with:

  • Service providers (payment gateways, shipping partners, analytics tools)
  • Shopify platform, which powers our store
  • Legal authorities, if required by law

We do not sell your personal information.

4. Cookies & Tracking Technologies
We use cookies to:

  • Keep you logged in
  • Remember your preferences
  • Analyze traffic and behavior
  • Improve user experience

You can disable cookies through your browser settings, but this may affect website functionality.

5. Third-Party Services
Our store is hosted on Shopify, which processes your data according to its own privacy practices. We may also use third-party tools such as:

  • Payment processors
  • Analytics services (e.g., Google Analytics)
  • Marketing tools

These providers only access your data as necessary to perform their services.

6. Data Retention
We retain your personal information for as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes

7. Your Rights
Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent
  • Opt-out of marketing communications

To exercise your rights, contact us at the details below.

8. Data Security
We take reasonable precautions to protect your personal information. However, no method of transmission over the internet is 100% secure.

9. Minors
Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

11. Contact Information
If you have questions about this Privacy Policy or your personal data, please contact us:

Email: customercare@tannevo.com
Business Name: Tannevo
Website: https://www.tannevo.com